Support Analyst

Scroll to content

Make an impact by working for sectors where technology is the enabler, where everything is ground-breaking and there’s a constant need to be innovative. Be part of the team that combines business knowledge, technological edge and a design experience - who complement and help each other in developing solutions and experiences for digital clients. Face challenges and learn other ways of thinking and seeing the world. There’s always room for your energy and creativity.


About the role

We are looking for one consultant to integrate our Online Support Team.

This position will integrate a highly dynamic and demanding team responsible for the delivery of the L2 and L3 support for several Online related applications, with contact with the client.

  • Incident management
  • Problem/Change management
  • Complex incident and Resolution
  • Deployment support
  • Monitoring activities as required to ensure production environment is operating as expected
  • Evaluate, identify and execute the necessary preventive activities in order to avoid production issues.
  • Participation in projects.
  • On call support
  • Bug Fixing

What are we looking for?

  • Good Java skills is mandatory
  • Knowledge of Oracle and Microsoft PL/SQL
  • Knowledge of HTML and CSS
  • Knowledge of Javascript – Ext JS Framework is a Plus
  • Knowledge of Weblogic is a plus
  • Knowledge of Shell /Bash Script
  • Knowledge of Unix
  • Good React JS
  • Hibernate
  • Knowledge of Spring
  • AWS and Kubernetes Knowledge as a Plus


Personal traits:

  • Ability to adapt to different contexts, teams and Clients
  • Teamwork skills but also sense of autonomy
  • Motivation for international projects and ok if travel is included
  • Willingness to collaborate with other players
  • Strong communication skills
  • High sense of responsibility
  • Dynamism

We want people who like to roll up their sleeves and open their minds. Believe this is you? Come join the Team! 

Or, know someone who would be a perfect fit? Let them know!


R. Daciano Baptista Marques 245
4400-617 Vila Nova de Gaia Directions View page

Already working at Celfocus?

Let’s recruit together and find your next colleague.


Applicant tracking system by Teamtailor