Telco Operations Analyst

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Make an impact by working for sectors where technology is the enabler, where everything is ground-breaking and there’s a constant need to be innovative. Be part of the team that combines business knowledge, technological edge and a design experience - who complement and help each other in developing solutions and experiences for digital clients. Face challenges and learn other ways of thinking and seeing the world. There’s always room for your energy and creativity.


About the role

We are looking for an experienced Operations Analyst to join our team working in projects for the OSS Domain.
This is an opportunity to work with a variety of stakeholders, international clients and be involved in an innovative project.

What are we looking for?

  • Capture and understand the requirements needed to implement the client’s needs;
  • Identify the business processes impacted by the changes introduced in the systems;
  • Clarify the scope, assumptions and dependencies, and ensure project alignment amongst all stakeholders;
  • Act as a bridge between different stakeholders to ensure the best solution;
  • Provide support on issues during technical design, development, testing, production, and warranty phases.
  • Experience working in projects within the telco industry (e.g. BSS; OSS, FTTH, RAN, etc)
  • Macro knowledge (overview) of at least one of the following Operational processes (Planning, Readiness, Fulfilment, Assurance)

Personal traits:

  • Ability to adapt to different contexts, teams and Clients
  • Teamwork skills but also sense of autonomy
  • Motivation for international projects and ok if travel is included
  • Willingness to collaborate with other players
  • Strong communication skills


We want people who like to roll up their sleeves and open their minds. Believe this is you? Come join the Team!

Or, know someone who would be a perfect fit? Let them know!

Av. Dom João II 34
1990-083 Lisboa Directions View page


R. Daciano Baptista Marques 245
4400-617 Vila Nova de Gaia Directions View page

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